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Archive for May 23rd, 2006


Spark more aha-moments by communicating clearly

Written by: Bill Sherman on Tuesday, 23 May 2006, 3:42 AM

When we communicate, through speech and writing, we often present our ideas from our current perspective rather than the perspective of our readers and listeners. If you want to guide someone to an aha-moment, you can’t start with the conclusions that seem so obvious to you. You need to guide them from their present position [...]

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