Recently, I flew from St. Louis to Ft. Lauderdale via Southwest for a client meeting. Normally, my trip through the security checkpoint is brief and uneventful. Yet this time, I experienced how process and procedure can place us into unexpected situations. Here’s the story. Just before 8 a.m., I stood just outside the TSA checkpoint [...]
Archive for February 24th, 2008
Applying Policies: Lessons from The Security Checkpoint
Written by: Bill Sherman on Sunday, 24 February 2008, 5:39 PM
2010/03/27: What Senior Leaders Want to Know about Social Learning
by Bill Sherman
2010/03/20: Design Outside of the Box
by Bill Sherman
2010/03/17: Followers or Friends?
by Bill Sherman
2010/03/13: Bi-Directional Collaboration
by Bill Sherman
2010/03/10: The Social LMS
by Bill Sherman
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Planned Books
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Social Capital: A Multifaceted Perspective by Unknown |
Current Books
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Governing the Commons: The Evolution of Institutions for Collective Action (Political Economy of Ins by Elinor Ostrom |
Recent Books
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Yes!: 50 Scientifically Proven Ways to Be Persuasive by Noah J. Goldstein |
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Structural Holes: The Social Structure of Competition by Ronald Burt |
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Strategy and the Fat Smoker; Doing What’s Obvious But Not Easy by David H Maister |
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The Back of the Napkin: Solving Problems and Selling Ideas with Pictures by Dan Roam |
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Blue Ocean Strategy: How to Create Uncontested Market Space and Make Competition Irrelevant by W. Chan Kim |