About Bill

Bill Sherman is a catalyst who transforms ideas and goals into executed solutions. Here at www.aha-moments.com, he discusses the intersection  social capital and social learning for individuals and companies.

Consulting

He currently focuses on next-generation learning solutions such as social learning and 3D PC based simulation learning.

Bill has consulted extensively with Fortune 500 clients in the manufacturing, health care, finance, franchise, government, and retail sales sectors; he specializes in organizational diagnostics and analysis. He has worked with virtually every functional area within corporations, which gives him the nimble ability to leverage solutions across vertical silos.

• ConciER FSED–offers a franchise system of freestanding emergency departments.  We provide a turn-key solution that allows experienced emergency room physicians to open their own practices. We offer a network of support and assistance to help physicians face the challenges of business ownership.
• Intulogy–an evidence-based organizational development consultancy that focuses on workplace learning and measurable behavior change.
• Exardius–provides evidence-based franchise consulting to new and existing franchises.
• Aha-Moments–thought-leadership marketing and social capital consulting.

Thought Leadership and Writing

Bill has written about social learning, social networks, and simulation learning for a number of publications:

• “Smart Learning for Smart Grids“ Powergrid International magazine (March 2010)
• “The Social LMS” Chief Learning Officer magazine (March 2010) (Alternate Link)
• “”Do Social Media Tools Make Learning Smarter?” Training Magazine (November 2009)
• “Training for Unit-Level Success for Holiday 2009” Retail Customer Experience magazine (November 2009)
• “When the Bird Tweets, Does Anyone Learn?” Chief Learning Officer magazine (August 2009)
• “Delivering Customer Centric Customer Service in a Downturn“ Chain Store Age (July 2009)
• “Training the Next Generation” Public Utilities Fortnightly SPARK (May 2009)

Bill has a passion for social capital, social networks, and social learning research, which he actively blogs about here at this website.

Academic Interests

Bill is the son of a librarian, so he fell in love with books and literature at an early age. This lead to a deep hunger for knowledge. Whenever he enters a bookstore, he’s instinctively drawn to the business section. You’ll often find him reading a business book or journal (HBR, S+B, or The Economist).

Prior to entering the business world, Bill taught English Literature and Composition at St. Louis University. As an academic, he developed a deep love of theater and books. He holds undergraduate degrees in English Literature and Theater from St. John’s University (MN); a Master’s in Drama from Washington University in St. Louis (MO), and he studied for a Ph.D. in English Literature at St. Louis University (MO).  He’s still searching for the right moment to dive into a rousing discussion of James Joyce’s Ulysses during a business lunch. However, it hasn’t happened yet.

For the past eight years, he’s developed an increasing interest in Social Capital theory, and if he were to go back to university today, that’d be his academic focus.