Recently I spoke with Corinne Cort,  who served as the director of global learning for a leading-edge telecommunications company. She shared with me the following social learning example. The wireless manufacturer was growing rapidly. As a result, they were hiring software and hardware engineers at an incredible pace. The organization’s formal learning programs could hardly [...]

Recently, I’ve been rethinking how organizations approach learning programs. Historically, organizations designed learning initiatives from the top down. They identified a need and assigned resources to create training that fit a business objective–onboarding, new product training, soft-skills development. These training programs often form the backbone of an organization. Some of them are developed internally while [...]

In New York, Improv Everywhere creates urban-based improvisational events that transform everyday experiences into the unexpected. They’ve done some amazing theatrical work with freezes in Grand Central Terminal and wedding receptions. Imagines dozens of people walking through the train station and suddenly coming to a halt as living statues. However, let’s look at one of [...]

Chief Learning Officer Magazine published an article of mine about the newly emerging field of social learning in its August 2009 issue. What’s social learning? It’s the intersection of corporate learning (training and development) with social networks. In this article, I get to reference not only applications like Twitter and Facebook, but I explore new [...]