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	<title>aha-moments &#187; Psychology and Behavior</title>
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	<link>http://aha-moments.com</link>
	<description>Communicate, Catalyze, Communicate</description>
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		<title>Are You Stuck on a Creative Problem? Get Some Sleep!</title>
		<link>http://aha-moments.com/2009/06/are-you-stuck-on-a-creative-problem-get-some-sleep/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=are-you-stuck-on-a-creative-problem-get-some-sleep</link>
		<comments>http://aha-moments.com/2009/06/are-you-stuck-on-a-creative-problem-get-some-sleep/#comments</comments>
		<pubDate>Wed, 10 Jun 2009 13:27:51 +0000</pubDate>
		<dc:creator>Bill Sherman</dc:creator>
				<category><![CDATA[Psychology and Behavior]]></category>
		<category><![CDATA[Research]]></category>

		<guid isPermaLink="false">http://aha-moments.com/?p=460</guid>
		<description><![CDATA[Recent research shows that sleep really does help you solve complex, creative problems. If true, then it gives a strong argument for multitasking. Define project #1 and give yourself a framework. Shift to other projects for the rest of the day. Sleep on problem #1 with good REM sleep Return to problem #1. The amount [...]]]></description>
			<content:encoded><![CDATA[<p>Recent <a title="Problem Solving and REM Sleep" href="http://news.bbc.co.uk/1/hi/health/8090730.stm" target="_blank">research</a> shows that sleep really does help you solve complex, creative problems.</p>
<p>If true, then it gives a strong argument for multitasking.</p>
<ol>
<li>Define project #1 and give yourself a framework.</li>
<li>Shift to other projects for the rest of the day.</li>
<li>Sleep on problem #1 with good REM sleep</li>
<li>Return to problem #1.</li>
</ol>
<div>The amount of sleep doesn&#8217;t matter. It could be a cat-nap or a full-night&#8217;s sleep. What matters is whether you enter REM sleep. People who entered REM sleep imporved their creative problem solving by 40% over those who just relaxed or those who didn&#8217;t enter REM sleep.</div>
<div>So, if you&#8217;re stuck on a creative problem, get some good rest. Then, return to the problem, and you&#8217;ll be more likely to be unstuck.</div>
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		<title>Why Was Seth Godin&#8217;s Tribes Offer So Compelling?</title>
		<link>http://aha-moments.com/2008/07/why-was-seth-godins-tribes-offer-so-compelling/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=why-was-seth-godins-tribes-offer-so-compelling</link>
		<comments>http://aha-moments.com/2008/07/why-was-seth-godins-tribes-offer-so-compelling/#comments</comments>
		<pubDate>Fri, 01 Aug 2008 03:54:28 +0000</pubDate>
		<dc:creator>Bill Sherman</dc:creator>
				<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Psychology and Behavior]]></category>

		<guid isPermaLink="false">http://aha-moments.com/?p=137</guid>
		<description><![CDATA[Earlier this week, I wrote about Seth Godin&#8217;s announcement of his Triibes social network. My friend Dan Hawthorne, at Cogniphany, has taken my analysis one step further. In today&#8217;s blog post, he&#8217;s applied Robert Cialdini&#8217;s work on Influence to Seth&#8217;s announcement. It&#8217;s a very nice analysis. If you want to read about applying the psychology [...]]]></description>
			<content:encoded><![CDATA[<p>Earlier this week, I wrote about Seth Godin&#8217;s announcement of his Triibes social network.</p>
<p>My friend Dan Hawthorne, at <a title="Dan Hawthorne's Cogniphany Blog" href="http://www.cogniphany.com" target="_blank">Cogniphany</a>, has taken my analysis one step further. In today&#8217;s <a title="Dan Hawthorne's Analysis of Seth Godin's Tribes" href="http://cogniphany.com/2008/08/01/" target="_blank">blog post</a>, he&#8217;s applied <a title="Robert Cialdini's Bio" href="http://www.influenceatwork.com/CialdiniBiography.html" target="_blank">Robert Cialdini&#8217;s</a> work on Influence to Seth&#8217;s announcement. It&#8217;s a very nice analysis. If you want to read about applying the psychology of influence, read here.</p>
<p>Related Post: <a title="Seth Godin Creates a Tribe through Social Capital" href="http://aha-moments.com/2008/07/seth-godin-creates-a-tribe-through-social-capital/" target="_blank">Seth Godin Creates a Tribe through Social Capital</a></p>
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		<title>Quotes Worth Considering: Tim Sanders</title>
		<link>http://aha-moments.com/2008/07/quotes-worth-considering-tim-sanders/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=quotes-worth-considering-tim-sanders</link>
		<comments>http://aha-moments.com/2008/07/quotes-worth-considering-tim-sanders/#comments</comments>
		<pubDate>Wed, 16 Jul 2008 22:14:22 +0000</pubDate>
		<dc:creator>Bill Sherman</dc:creator>
				<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Psychology and Behavior]]></category>
		<category><![CDATA[Social Capital]]></category>

		<guid isPermaLink="false">http://aha-moments.com/?p=107</guid>
		<description><![CDATA[Today, in his blog, Tim Sanders makes an excellent and memorable point about &#8220;talking the walk&#8221;: Being less bad will not save the world . . . the only way that you can move beyond zero and make a positive difference is by influencing others. Tim&#8217;s specific point relates to talking about the green movement&#8211;reducing [...]]]></description>
			<content:encoded><![CDATA[<p>Today, in his blog, <a title="Talk the Walk" href="http://sanderssays.typepad.com/sanders_says/2008/07/talk-the-walk.html" target="_blank">Tim Sanders</a> makes an excellent and memorable point about &#8220;talking the walk&#8221;:</p>
<blockquote><p>Being less bad will not save the world . . . the only way that you can move beyond zero and make a positive difference is by influencing others.</p></blockquote>
<p>Tim&#8217;s specific point relates to talking about the green movement&#8211;reducing carbon, reducing waste, and avoiding harmful impacts. He encourages people to tell others what they&#8217;re doing to make a difference environmentally.</p>
<p>Tim&#8217;s point provides a clear example of the psychology of Influence&#8211;specifically the principle of social proof. Let&#8217;s look at it through the lens of <a title="Yes! 50 Scientifically Proven Ways to Be Persuasive" href="https://store.influenceatwork.com/YES-by-Goldstein-Martin-Cialdini-p/bookyes.htm" target="_blank">Yes!: 50 Scientifically Proven Ways to Be Persuasive</a> (<a title="Noah J. Goldstein Bio" href="http://gsbportal.chicagogsb.edu/portal/server.pt/gateway/PTARGS_0_0_314_215_0_43/http%3B/gsbjob.chicagogsb.edu/Facultycourse/Portlet/FacultyDetail2.aspx?&amp;min_year=20074&amp;max_year=20093&amp;person_id=938236" target="_blank">Goldstein</a>, <a title="Steve J. Martin Bio" href="http://www.influenceatwork.co.uk/about-iaw/people.asp?theid=1" target="_blank">Martin</a>, and <a title="Robert Cialdini's Bio" href="http://www.influenceatwork.com/CialdiniBiography.html" target="_blank">Cialdini</a>).</p>
<p>You&#8217;ve probably seen the small signs in hotel rooms that politely ask you to reuse your towel.  The authors took this small card as an opportunity for a social psychology experiment.</p>
<p>When the card said &#8220;the majority of other guests <strong>in this hotel</strong> have reused their towel at least once during their stay&#8221; &#8212; there was a 26% increase in reuse over the industry standard.</p>
<p>When the card said &#8220;the majority of other guests <strong>in this room</strong> have reused their towel at least once during their stay&#8221;&#8211;there was an increase of 33% in reuse over the industry standard.</p>
<p>What difference does it make whether other guests have reused towels? Why should I care whether previous people in my room reused towels?</p>
<p>Language has power. Social proof has power. You can either be a drain or a positive influence. The first appraoch is easy. Just stay quiet. The second approach requires you to speak up and create influence.</p>
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		<title>Merging Your First and Second Guesses</title>
		<link>http://aha-moments.com/2008/07/merging-your-first-and-second-guesses/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=merging-your-first-and-second-guesses</link>
		<comments>http://aha-moments.com/2008/07/merging-your-first-and-second-guesses/#comments</comments>
		<pubDate>Tue, 15 Jul 2008 12:41:24 +0000</pubDate>
		<dc:creator>Bill Sherman</dc:creator>
				<category><![CDATA[Psychology and Behavior]]></category>
		<category><![CDATA[Research]]></category>

		<guid isPermaLink="false">http://aha-moments.com/?p=101</guid>
		<description><![CDATA[This weekend, I drove between Chicago and St. Louis. At one point, one of my passengers asked me how far it was to a specific exit. I replied by saying, &#8220;It&#8217;s at mile marker 22.&#8221; Then, a few minutes later, I said, &#8220;you know, it might be mile marker 18.&#8221; When we reached the exit, [...]]]></description>
			<content:encoded><![CDATA[<p>This weekend, I drove between Chicago and St. Louis. At one point, one of my passengers asked me how far it was to a specific exit. I replied by saying, &#8220;It&#8217;s at mile marker 22.&#8221; Then, a few minutes later, I said, &#8220;you know, it might be mile marker 18.&#8221;</p>
<p>When we reached the exit, it was actually mile marker 20&#8211;the average between the two guesses. I mention this story because it illustrates how powerful our &#8220;second thought&#8221; mechanism can serve us, if we know how to make use of it.</p>
<p><a title="Ed Vul's Homepage at MIT" href="http://www.edvul.com/" target="_blank">Ed Vul</a> (of MIT) and <a title="Hal Pashler's Bio at UC San Diego" href="http://www.pashler.com/" target="_blank">Hal Pashler</a> (of UC San Diego) published a study in <a title="Psychological Science" href="http://www.blackwellpublishing.com/journal.asp?ref=0956-7976&amp;site=1" target="_blank">Psychological Scienc</a>e that shows that the average of our first and second guess can be more accurate than either our first or second guess. Let&#8217;s look at my road-trip example.</p>
<ul>
<li>First guess&#8211;mile-marker 22</li>
<li>Second guess&#8211;mile-marker 18</li>
<li>Average of two guesses&#8211;mile marker 20 (exactly right)</li>
</ul>
<p>It&#8217;s an interesting approach to making estimates. First, take your best guess, then pause a few minutes and reweigh the options. Your answer is probably close to the average of your two guesses.</p>
<p>If you want to learn more, check out the summary article in <a title="The Crowd Within" href="http://www.economist.com/science/displaystory.cfm?story_id=11614183" target="_blank">The Economist</a>.</p>
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		<title>&#8220;Mine!&#8221;: The Psychology of Possession</title>
		<link>http://aha-moments.com/2008/06/mine-the-psychology-of-possession/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=mine-the-psychology-of-possession</link>
		<comments>http://aha-moments.com/2008/06/mine-the-psychology-of-possession/#comments</comments>
		<pubDate>Sat, 28 Jun 2008 15:58:43 +0000</pubDate>
		<dc:creator>Bill Sherman</dc:creator>
				<category><![CDATA[Psychology and Behavior]]></category>
		<category><![CDATA[Research]]></category>

		<guid isPermaLink="false">http://aha-moments.com/?p=80</guid>
		<description><![CDATA[In Pixar&#8217;s 2003 film, Finding Nemo, there&#8217;s a delightful gag that&#8217;s portrayed by a cacophany of seagulls. They all cry out &#8220;mine!&#8221; in an unending chorus as they chase and squabble over their food. Scientists have shown that we put more value on an item because we can call it &#8220;mine.&#8221; It&#8217;s been named by [...]]]></description>
			<content:encoded><![CDATA[<p>In Pixar&#8217;s 2003 film, <em>Finding Nemo</em>, there&#8217;s a delightful gag that&#8217;s portrayed by a cacophany of seagulls. They all cry out &#8220;mine!&#8221; in an unending chorus as they chase and squabble over their food.</p>
<p>Scientists have shown that we put more value on an item because we can call it &#8220;mine.&#8221; It&#8217;s been named by researcher Richard Thaler as the &#8220;endowment effect.&#8221;</p>
<blockquote><p>the endowment effect has been seen in hundreds of experiments, the most famous of which found that students were surprisingly reluctant to trade a coffee mug they had been given for a bar of chocolate, even though they did not prefer coffee mugs to chocolate when given a straight choice between the two.</p>
<p>Moreover, it is now possible to see the effect in the brain. In the June 12th edition of Neurone, <a title="Brian Knutson's Bio" href="http://www-psych.stanford.edu/~knutson/" target="_blank">Brian Knutson</a> of Stanford University describes a brain-scanning study he carried out recently. The pattern and location of the activity he observed suggests the endowment effect works by enhancing the salience of possible loss. ["<a title="It's Mine I Tell You" href="http://www.economist.com/science/displayStory.cfm?source=hptextfeature&amp;story_id=11579107" target="_blank">It's Mine I Tell You.</a><em>" Economist</em>. June 9, 2008]</p></blockquote>
<p>We invest more value into things because they are &#8220;ours.&#8221; I wouldn&#8217;t be surprised if that principle also causes us to hang onto things, even when a rational external perspective would tell us to let them go.</p>
<p>You might know someone who is a packrat. You may even know someone who clings to a pattern of behavior or an idea that has long past its usefulness.</p>
<p>The phrase &#8220;this is how I roll&#8221; provides an excuse for us to make irrational decisions and continue habit-formed behaviors.</p>
<p>An entrepreneur may cling to a business model longer than it remained viable. A person may remain in a marriage even though they know it has failed years ago. Yes, these behaviors come close to &#8220;sunk costs,&#8221; but they also differ because the person can say &#8220;It&#8217;s <strong>my</strong> business or even its <strong>my </strong>job.&#8221;</p>
<p>A bird in the hand is worth two in the bush? Well, it all depends on the value of the birds, doesn&#8217;t it? If bird in your hand is a seagull, and the ones in the bush are <a title="Hyacinth Macaws" href="http://en.wikipedia.org/wiki/Hyacinth_Macaw" target="_blank">hyacinth macaws</a> . . .</p>
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		<title>Overthinking a Problem</title>
		<link>http://aha-moments.com/2008/06/overthinking-a-problem/?utm_source=rss&#038;utm_medium=rss&#038;utm_campaign=overthinking-a-problem</link>
		<comments>http://aha-moments.com/2008/06/overthinking-a-problem/#comments</comments>
		<pubDate>Fri, 20 Jun 2008 07:34:47 +0000</pubDate>
		<dc:creator>Bill Sherman</dc:creator>
				<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Psychology and Behavior]]></category>
		<category><![CDATA[Strategies]]></category>

		<guid isPermaLink="false">http://aha-moments.com/?p=74</guid>
		<description><![CDATA[Sometimes our brains completely fail us. We tell ourselves that we&#8217;re smart enough to sort through complex issues and make smart choices. Humans have big brains, so we must be smart, right? Michael S. Gazzaniga is a cognitive neuroscientist. In the June/July 2008 issue of Scientific American: Mind he writes that there are cases where [...]]]></description>
			<content:encoded><![CDATA[<p>Sometimes our brains completely fail us. We tell ourselves that we&#8217;re smart enough to sort through complex issues and make smart choices. Humans have big brains, so we must be smart, right?</p>
<p><a title="Michael Gazzaniga's Bio" href="http://www.psych.ucsb.edu/~gazzanig/" target="_blank">Michael S. Gazzaniga</a> is a cognitive neuroscientist. In the June/July 2008 issue of <em>Scientific American: Mind</em> he writes that there are cases where our brains completely betray us.</p>
<p>Imagine the following experiment. There&#8217;s a light. 75% of the time, it will flash red. 25% percent of the time, it will flash green. However, each time, the color is selected randomly. There is no pattern.</p>
<p>People are asked to predict whether the red light or the green light will appear.</p>
<blockquote><p>There are two possible strategies one can use: frequency matching or maximizing. Frequency matching would involve guessing red 75 percent of the time and guessing green 25 percent of the time. The problem is that the order of occurrence is entirely random it can result in a great deal of error&#8211;being correct only 50 percent of the time . . .</p>
<p>The second strategy, maximizing, involves simply guessing red every time. This ensures an accuracy rate of 75 percent because red appears 75 percent of the time. Animals such as rats and goldfish maximize. The &#8220;house&#8221; in Las Vegas&#8221; maximizes. Humans, on the other hand, match. The result is that nonhuman animals perform better than humans in this task.</p></blockquote>
<p>Gazzaniga&#8217;s work focuses on patients who have had the hemispheres of their brain split (by severing the <em>corpus callosum</em>). It&#8217;s a good read, but let&#8217;s focus on the behaviorial implications.</p>
<p>Humans look for patterns, even when there aren&#8217;t fundamental patterns. We&#8217;re wired to seek order and have explanations (or rationalizations) for our choices.</p>
<p>How often do you spend time searching for a pattern when there is no underlying pattern?</p>
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